Opening Monday 2 November. The room is being finished now — dates from Monday 2 November are open, and you can book yours today.

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Booking terms · Respectful condition

The deep clean is ours. The clean-up is yours.

Every booking includes the deep clean after you go — kitchen, ovens, floors and bathroom. Before you go, we ask for three things, and with a few helpers and two dishwashers they don’t take long.

Someone from our crew comes in as you finish to clean and lock up — people from nearby, doing it the same way every time. We take a few photos of the room before you arrive and after you leave, with no one in them, and delete them after two days unless something needs sorting out. A camera at the front door sees arrivals and departures; there are none in the room.

This page is part of our booking terms: confirming a booking means agreeing to leave the room in respectful condition, as described here.

Before you go

Your session includes an hour for pack-down. This is what it’s for.

  1. 1

    Everything in the dishwashers

    Scrape plates into the bin beside the sink and load both machines. Leave them off — we run them when we come in.

  2. 2

    Pots and pans in the sink

    Tip out what’s left and stack them in the sink — it’s deep enough for the roasting trays. Hot water on anything baked on.

  3. 3

    A general sweep

    Crumbs, corks and the odd napkin, kitchen and under the table. No mopping.

What the deep clean covers

every booking, in the base hire

The kitchen

  • Both dishwashers run on the longest, hottest cycle, then unloaded
  • All the place settings counted back into the cupboards
  • Pots and pans washed and put away
  • Benches cleaned first, then sanitised
  • The Tassie oak wiped along the grain and dried
  • Sink, tap and splashback tiles degreased, grout included
  • Fridge and drinks fridge emptied and wiped, bins emptied, recycling out

Ovens and cooktop

  • All four ovens cleaned out
  • Racks and trays soaked and scrubbed
  • Oven glass cleaned inside and out
  • Door seals wiped, where grease hides
  • Cooktop and rangehood filters degreased

The dining area

  • The long table and chairs wiped down
  • Floors swept and mopped
  • Door handles, light switches and the entrance

The bathroom

  • Toilet, basin, mirror and floor cleaned
  • Soap, paper and towels restocked

We choose cleaning products that are gentle on people — nothing harsh, nothing likely to set off an allergy, and natural wherever they do the job.

What respectful condition means

It isn’t spotless. Victoria’s renting guidelines describe a reasonably clean home as neither spotless nor a mess, but somewhere in the middle — and they draw a line between the wear that comes from using a place and damage. We use the same line.

Respectful condition is the room after a good night, left so the deep clean can reset it by the next morning. Crumbs, a full dishwasher and a greasy roasting pan are all part of that. What slows the reset down is mess that’s been left to set, and what stops it is damage.

  1. Spotless

    Not asked of you

    • Benches sanitised
    • Ovens and rangehood degreased
    • Floors mopped

  2. Respectful

    The ask

    What we ask

    • Dishwashers full, left off
    • Pots and pans in the sink
    • Floor swept
    • Spills wiped when they landed
    • Leftovers taken home

  3. Slow to reset

    Takes the whole morning

    • Plates stacked on the bench, not in the machines
    • A roasting tray left to bake on in the oven
    • Red wine or oil left to sit overnight
    • Confetti, glitter or table scatter
    • Candle wax on the bench

  4. Beyond a clean

    Damage, not mess

    • Burns or knife cuts in the Tassie oak
    • Holes or lifted paint from hooks, pins or tape
    • Gouges from dragging something heavy across the floor

Looking after the room

Warm materials, chosen to feel like a home. Each one has one thing it doesn’t like.

The oak table and stone island

The oak doesn’t like standing water or heat; the stone takes heat, but not a sudden shock. Hot pots go on a board either way, and nothing gets cut straight on the timber.

The floor

Hard-wearing vinyl planks. Spills wipe straight up; what marks them is dragging — lift the chairs and anything heavy.

Painted walls

Painted panelling and textured paint. Tape lifts it and hooks leave holes, so nothing gets stuck, pinned or hung on the walls.

Four ovens

Use them hard — that’s why there are four. A tray under anything that bubbles saves a spill baking on.

Dressing the room for the occasion

Add decorations when you book

Balloons, florals, a garland or a banner, put up before you arrive and taken down after you go. It’s an option on step 2, +$180.

Bringing your own

Welcome — your stylist’s too. Here’s what keeps the room easy to reset.

All fine

  • Anything on the table or the bench
  • Freestanding backdrops, balloon arches and signs
  • Flowers in vases, candles in holders
  • Balloons, taken home at the end

Please don’t

  • Tape, pins, hooks or nails on the walls, panels or ceiling grid
  • Confetti, glitter or table scatter — it lives in the floor and the chairs for months
  • Smoke, haze or bubble machines
  • Candles straight on the timber

If something happens

Accidents happen at a good dinner. A broken glass, a bottle of red across the floor — tell us on the way out by replying to your booking email, and we’ll deal with it in the clean. The hard part is only ever finding it a week later.

Where these lists come from: Food Standards Australia New Zealand on cleaning and sanitising, Consumer Affairs Victoria’s guidelines on cleanliness, damage and fair wear and tear, and the commercial kitchen and end-of-lease checklists Melbourne cleaners work to.

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